About Me

Hey! My name is Prakash. I'm a Technical Writer with 9+ years of experience in the software, automobile, and aviation industries. Proven ability to write clear, concise, and easy-to-understand content for multiple channels. Well-versed in the product documentation life cycle with excellent content organization skills. Experienced in writing Rest API documentation, Release Notes, User Guides, and Technical Guides.

Contact Details

Prakash Rajwar
Bangaluru, KA
+918971202228
rajwar88@live.com

Download Resume

Education

Alpine Institute of Aeronautics, Deharadun

Aircraft Maintenance Engineering• July 2008 - June 2011

PERCENTAGE : 79

    Courses Taken:
    • Jet Engine
    • Piston Engine
    • Light Aircraft
    • Heavy Aircraft
    • Thermodynamics
    • Aerodynamics
    • Aircraft Structure

Work

Blume Global

Sr Specialist - Technical & Product Documentation•Bangalore, KA• 2021 - 2024

    • Developed comprehensive user guides from inception, streamlining information delivery and enhancing user understanding, resulting in improved product adoption and reduced support queries.
    • Crafted API guides, Release Notes, and quick reference materials, guaranteeing transparent and user-friendly documentation for developers, users, and stakeholders. This effort significantly improved the implementation process and streamlined product updates for enhanced user experience.
    • Produced instructional videos for end users, enhancing the learning experience and promoting effective user engagement with the product.
    • Generated user documentation available in both web help and PDF formats, facilitating accessibility and accommodating diverse user preferences.
    • Reviewed Jira tickets for a Software as a Service (SaaS) product, transforming insights into meaningful release notes. Updated user documentation to align with changes, ensuring users stay well-informed and up-to-date with the product's evolving features and enhancements. This proactive approach enhances user engagement and understanding.
    • Collaborated seamlessly with stakeholders to guarantee the production of flawless end-user documentation, fostering a shared commitment to quality and user satisfaction. Offered mentorship to junior technical writers, contributing to their professional growth and fostering a collaborative and supportive work environment.
    • Possess proficiency and expertise in utilizing DITA XML for the creation of structured and modular documentation, ensuring clarity and scalability in technical content development.
    • Competent in using Oxygen XML Editor for XML-based document authoring and editing.

Nexteer Automotive

Senior Technical writer•Bangalore, KA• 2020 - 2021

    • Direct experience in utilizing IBM JAZZ and Rational Change for effective project management and streamlined version control, contributing to the efficiency and success of project workflows.
    • Showcased expertise with Rational DOORS, applying meticulous documentation practices to ensure precision and clarity in managing requirements and associated information. This commitment to detail enhances the accuracy and comprehensibility of documentation, contributing to effective project management.
    • Utilized a versatile skill set, spanning various tools and technologies, to bridge the divide between technical intricacies and user comprehension. This approach facilitated a more seamless and user-friendly experience, ensuring effective communication between technical aspects and end-user understanding.

ThoughtFocus

Senior Engineer•India• 2019 - 2020

    • Held accountable for conducting the final quality check, ensuring that deliverables meet the standards set by the customer.
    • Preparation and Maintenance of Quality documents such as checklists, external quality tracker, error analysis and other documents elated to quality certifications.
    • Interviewing SME/developer on Technical Clarification, design and development of curriculum related to engineering, statistics and quality.
    • Interviewing SME/developer on Technical Clarification, design and development of curriculum related to engineering, statistics and quality.
    • Authored procedures pertaining to In-Flight Entertainment (IFE) software using Simplified Technical English (STE).
    • Creating training plans and training materials for the team.

P3 Consulting Engineering Private Limited

Intern• India• 2014 - 2019

    • Conducted training sessions to familiarize new staff with PTC Arbortext Editor and various project documents, empowering them with essential skills for making effective contributions to ongoing projects.
    • Read and rewrite diagnostic troubleshooting and maintenance procedures to maintain consistency and quality.
    • Managed a team of 6 technical writers over a 9-month ATA 44 and ATA 25 project.
    • Responsible for off-shore work planning, scheduling, prioritization, work allocation and tracking & monitoring of work orders.
    • Responsible for assisting team lead in off-shore work planning, scheduling, prioritization, work allocation and tracking & monitoring of work orders.
    • Worked as an On-site coordinator at client location (Hamburg) for 6 Months.
    • Performing root cause analysis (RCA).
    • Effective communication with the customer in raising queries, work order deadlines and non-conformity management.

Skills

Documentation

  • User Documentation
  • Release Notes
  • API Documentation

Skills

  • Markdown, Git
  • DITA, XML, Oxygen
  • CMS, SDLC, CDLC

Awards & Certifications

C2 | EF Standard English Test (EF SET)

License HAJ1YW

International Logistics | Linkedin Learning

Dec 2023 - Present

Creating API Documentation | Linkedin Learning

June 2023 - Present

Technical Writing | Coursera

License 54KZXDFNG4ZB

Feb 2022 - Present

Supply Chain Principles | Coursera

License YZZJGSTXCRF8

Dec 2021 – Present

SLean Six Sigma White Belt Certification | Aveta Business Institute

License Ygz9nYSCFx

April 2021 – Present